Click on your question to see the answer. If you need immediate help or don't see your question listed here, please email epledgehelp@unitedwaywinnipeg.ca.
Tax receipts for donations of $20 or more will be emailed after December 31. To update your email address, please contact Donor Services at donorservices@unitedwaywinnipeg.ca or 204-924-4275. For donations made through payroll deduction, your charitable giving will be included on your T4.
Yes. On the Enter Amount page, you can select the checkbox that indicates "Yes I wish to direct my gift to a specific charity" then click Next to get to United Way Winnipeg's designation page where you can enter donation amounts in the boxes beside one or more impact areas.
Yes. As a convenience to donors, United Way Winnipeg makes it possible to donate to registered charities, community organizations, and specific agency partners both within and outside our essential network. On the Enter Amount page, select "Yes I wish to direct my gift to a specific charity" then click Next for a designation page where you can indicate your donation amounts and chosen recipients. Please note: A $12 processing fee for each designated donation is charged to offset the cost of providing this service. Tax receipts for the full amount will be issued by United Way Winnipeg and not the designated charity.
Your payment options may include payroll deduction, credit card, cash, cheque, or "bill me". To learn more, close this window and click Donate Now. Click any payment option for details.
In most cases, your first payroll contribution will occur in the first pay period of the upcoming year. If your organization has a different payroll schedule, your starting date for payroll contributions will be indicated during the donation process in ePledge.
In most cases, your current contribution will end with the last pay period in December of the current year. If your organization has a different payroll schedule, your ending date for payroll contributions will coincide with the start date indicated during the donation process in ePledge. To continue your support and contributions at the start of a new year, you will need to make a new donation.
Yes. You will need to complete a separate donation sequence for each payment method. Start by clicking Donate Now and select a single payment method. To add to your donation using another payment method, log back into ePledge and repeat the process. Each time you return to ePledge, you will need to do so through your personalized link. Choose "My Account > My Giving" to review your donations.
United Way Winnipeg does not retain any of your credit card information. Instead, a PCI-compliant third-party merchant collects all credit card information. Your credit card is billed using Cybersource and your donation will be reflected on your statement as a payment to United Way Winnipeg.
You can change your password at any time. On the login page, click Forgot Your Password?. A new email with your link will be sent with instructions to create a new password. Your old link will become inactive.
United Way Winnipeg will honour your wishes. If you've designated a donation to another registered charity, you have the option to uncheck a box that says "Please let any designated charities know I've made donations through United Way Winnipeg." By default, this box is checked but you may uncheck it if you are not comfortable sharing your information.